FAQ

How to: Connect to smartdirector’s Integrated Dell Remote Access Controller (iDRAC) for downloading system logs
INTRODUCTION: This document covers instructions for connecting your laptop/PC directly to the smartdirector’s Integrated Dell Remote Controller (iDRAC) in...
Fri, 27 Mar, 2020 at 2:57 PM
How to: Configure your PC to connect to smartdirectors or smartengines secondary ethernet port
This article covers instructions for manually setting up an IP address on your PC/laptop in order to communicate directly with the smartdirectors or smarten...
Tue, 30 Jun, 2020 at 4:39 PM
How to: Download support information from a smartdirector led cluster running software version 3.x
This article covers important information that a facility manager must download from the Director appliance prior to making any commissioning changes and/or...
Mon, 25 Nov, 2019 at 3:53 PM
How to: Download support information from a smartdirector led cluster running software version 4.x
The smartDirector Management software allows a user an easy way to manage and/or upgrade the software version on the entire cluster with little downtime.  ...
Mon, 25 Nov, 2019 at 3:54 PM
How to: Download selective pieces of information from the smartdirector led cluster
This article illustrates how one can download selective pieces of information from the smartdirector about the cluster. Steps to follow This is what...
Mon, 25 Nov, 2019 at 4:48 PM
How to: Upgrade a cluster running 3.x software release to 4.x
The smartDirector Management software allows a user an easy way to upgrade the software version on the entire cluster with little downtime.  PRE-REQUISI...
Tue, 26 Nov, 2019 at 12:49 PM
How to: Upgrade software on a cluster running 4.x release
The smartDirector Management software allows a user an easy way to upgrade the software version on the entire cluster with little downtime.  PRE-REQUISI...
Tue, 26 Nov, 2019 at 1:05 PM
How to: Upgrade software on a smartdirector
INTRODUCTION The smartdirector Management software allows a user an easy way to upgrade the software version on the system.  PRE-REQUISITES Prior to p...
Fri, 10 Jan, 2020 at 3:16 PM
How to: Upgrade software on a smartengine
INTRODUCTION The smartengine Management software allows a user an easy way to upgrade the software release on the system. PRE-REQUISITES Prior to perf...
Fri, 10 Jan, 2020 at 3:19 PM
How to: Restore configuration on smartappliances
INTRODUCTION The smartManagement software allows a user an easy way to restore configuration information on the appliances. PRE-REQUISITES Prior to pe...
Fri, 10 Jan, 2020 at 3:23 PM